Ethereal Wood Store Policies
All sales are final. If you have any questions about a piece, please contact us before purchase. Single bowls will be shipped within 10 days of purchase. Attached bowls, bowls with lids and other large items may take longer to ship, but we will keep you updated with shipment time frame. If you need items by a certain date, please let us know and we will do all we can to accommodate you. Expedited shipping charges may apply. A signature will be required for delivery. If you believe shipping damage has occured, check the item before signing.
Every precaution is taken to make sure wood is stable before products are listed for sale. Wood has been cured. Art has a finish and is waxed as needed. Wood does not like drastic changes in temperature, to be placed in direct sunlight or exposed to water. Any of these things can cause warping or cracking. Ethereal Wood is not liable for any damages as a result of art not being taken care of properly. If you notice your piece is starting to warp or crack, contact us immediately and Cain will work with you to preserve your forever art piece.